Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We're looking for a Product Sales Specialist to join our Mobile Hardware sales desk team. 

The Product Sales Specialist manages partner relationships, drives sales, and ensures smooth operations within the hardware sales team. Strong communication, organisation, and customer service skills are essential to coordinate with suppliers, secure the best pricing, and support account managers with real-time insights.

What you'll be doing

• Inbound and outbound calls to new Partners in line with New Partner Onboarding Plan.
• Contact top 10 partners daily regarding stock orders, new kit arrivals, promotions of products and services, and general care.
• Raising quotes for partners.
• Process sales orders by purchasing kit; raise and manage back orders where kit is not available; and be aware of partner credit limits to reduce financial risk to the company.
• Arrange kit delivery as part of purchasing; respond to any delivery issues that arise.
• Liaise with suppliers and manufacturers to obtain best pricing and product information.
• Prepare month end stock reports for managers, such as stock levels, movements, and purchases during the previous working month.
• Maintain excellent working relationships with Account Managers, alerting them to any potential deals or issues in real time.

Experience & Qualifications

• Strong written and verbal communication skills are essential for this role.
• Demonstrable organisational skills and the ability to work under pressure at crucial times of the day to ensure all stock purchasing and support is completed in a very busy environment.
• Strong customer service skills.
• Commercial awareness.
• Articulate, personable and adaptable approach to work.

What's in it for you?

• Flexible working - This role can be based from any of our locations and will require an element of home based and office work, and occasional travel.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.