Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

The purpose of the Senior QA Engineer is to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose

What you'll be doing

• Evaluate user story requirements for testability

• Driving the QA domain from very early stages, improving and adopting new processes, tools and techniques

• Mentoring other QA Engineers

• Participating in team ceremonies, including planning, refinement, estimation, and daily stand-ups.

• Producing comprehensive test cases, regression packs. Manual and where possible automated tests

• Ensuring acceptance criteria are met through testing, either directly or via other stakeholders, UAT teams, user groups, beta testers

• Performing exploratory testing to establish any defects or bugs from unexpected use cases

• Recording defects found in a clear and constructive way with documented steps to reproduce

• Understand our products, services and offerings and understand how they are important to our customers

• Communicating clearly to mixed audiences

Skills and Experience

• Experience of analysing business requirements and translating them into concrete, repeatable test cases

• Hands-on experience with Database Testing using SQL, and API testing using tools such as Postman, Insomnia or similar

• Basic knowledge of Git

• Experience of writing, testing, and validating acceptance criteria

• Experience of producing and maintaining test documentation and other test artefacts

• Experience of working with both technical and non-technical stakeholders in agile teams

• Experience of producing and building automated test cases in a .NET environment

• Experience of testing back-end systems, APIs and querying relational databases

• Experience of ecommerce or telecoms solutions and SaaS platforms in a technology first organisation

• Experience of using Azure DevOps or Jira to manage product backlog items, defects, and test cases

What's in it for you?

• Hybrid working

• The chance to work in a cutting edge technical environment, adopting latest AI code generation activities

• Investment in your future career with a variety of learning and development opportunities.

• No dress code - embrace the freedom to bring your whole self to work.

• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!

• A pension plan for your future.

• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.