Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

As Tech Lead – Integrations, you will lead a cross-functional team of developers and QA engineers focused on delivering performant, scalable, and maintainable integration solutions across Giacom products and external systems.

You’ll be responsible for embedding AI-assisted development practices into your team’s engineering lifecycle, driving technical excellence, and ensuring delivery aligns with strategic goals.

What you'll be doing:

• Lead the design, development, and testing of integration solutions using .NET and Playwright as automation framework.
• Champion the use of AI-assisted development tools (e.g., GitHub Copilot, OpenAI APIs) to accelerate delivery and improve consistency.
• Drive adoption of AI-powered code generation, automated test creation, and documentation validation.
• Manage a team of developers and QA engineers, providing career guidance, mentorship, and support; leveraging our HR Framework.
• Foster a collaborative and inclusive team culture, balancing delivery speed with engineering excellence
• Promote a culture of experimentation and learning, especially around AI and automation.
• Identify opportunities to improve development workflows, reduce manual effort, and increase reliability.
• Track and report on engineering health metrics, including defect rates, delivery velocity, and code quality.

Skills & Qualifications:

• Strong experience in .NET development and integration architecture.
• Proven ability to lead technical teams and deliver complex solutions.
• Hands-on experience or strong interest in AI/LLM integration, including prompt engineering and orchestration of APIs like OpenAI and Azure OpenAI.
• Familiarity with code generation techniques such as Roslyn, T4 templates, or source generators.
• Comfortable promoting and working within a Copilot-enhanced Visual Studio environment, embracing AI-assisted development practices.

What's in it for you?

• Hybrid working
• The chance to work in a cutting edge technical environment, adopting latest AI code generation activities
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
  
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.