Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Join us as a Sales Development Representative and focus on creating new sales opportunities, re‑engaging inactive Partners, and building a strong pipeline. If you’re confident holding sales conversations, motivated by targets, and quick to learn, this could be the perfect next step in your sales career.

What you’ll be doing

• Manage and grow sales within existing Partner accounts.

• Re‑engage dormant accounts and follow up cold and warm inbound/outbound leads.

• Identify opportunities, prepare quotes, and support closing deals.

• Explain the benefits of our Hardware Store and guide Partners to the right solutions.

• Handle the full sales process from quotation through to order fulfilment.

• Keep your pipeline and CRM (Dynamics) accurate and up to date.

• Work closely with Supply Chain, Operations and Account Managers to ensure smooth delivery.

• Resolve Partner queries quickly and professionally.

• Spot upsell/cross‑sell opportunities to drive additional revenue.

Your Experience

• Some experience in a sales, telesales, or lead generation role.

• Confident speaking to customers and following up leads.

• Comfortable managing quotes, orders, and general sales admin.

• Strong communication and relationship‑building skills.

• Able to work at pace, stay organised, and adapt quickly.

• Experience using CRM systems (Dynamics a bonus) and Microsoft Office.

What's in it for you?

• Flexible working.

• Investment in your future career with a variety of learning and development opportunities.

• No dress code - embrace the freedom to bring your whole self to work.

• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!

• A pension plan for your future.

• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.